Cartridge Not Recognized?
If you’ve been using OEM cartridges in your inkjet or laser printer and have recently replaced those with remanufactured or compatible products, you may be receiving an error message telling you that the new cartridge is not recognized, or that the cartridge is empty, even though you know it is full. Don’t panic! This just means your printer is having trouble reading the chip on the new cartridge. Generally, doing a “Cold Start” will clear the issue right up. We created this video to demonstrate the process for you: