Simple Fixes for Lexmark Error Codes

Lexmark printers display error codes to alert users of a problem. While some of these codes are quite serious, and may require a professional repair, others are very simple and can be resolved quickly by the user. Here are some of the most harmless error codes you are likely to encounter, with some quick fixes to get you up and running in a flash.

Error 22 or 23:  Paper Jam or Out of Paper

Depending on the model, this error code can mean that the unit is out of paper, or that it has a paper jam. Try unloading the input paper tray and carefully reloading the paper to make sure it is being detected properly.

If you suspect you have a paper jam, see the video below for specific instructions related to Lexmark models, or visit our page on How to Clear Paper Jams. Either way, make sure to check for any debris that may be blocking the sensors, as this can also trigger an error message.

https://www.youtube.com/watch?v=H1-J1xDbDsY

You may need to select the proper paper type in your print settings.

Error 27: Change Paper or Change Envelopes

This error has to do with the type of media the computer and printer are expecting.  If the computer is set to print an envelope, but plain paper is loaded, you may see this error. Change the settings in the printer software to match the type of media that is loaded, or change the media to match the settings, then try printing again.

Error 32: Incorrect Cartridge Installed

If this error occurs, it could be that a cartridge is installed in the wrong slot, or is not being recognized properly. Re-insert the cartridges, making sure they are seated properly. You can also try a cold start to try to get the printer to recognize the cartridges. If the error persists, your cartridges may be incompatible or defective.

Error 88: Toner Low

When the printer displays this error, it is likely that the toner cartridge is low, but you may be able to coax a bit more life out of it. Remove the toner cartridge, shake it slightly to redistribute the toner, then re-install it. If the error persists, you may need to replace it with a new cartridge.

One Last Step…

If any of these errors still persist, you may want to try powering down both the computer and the printer, then unplug the printer for several minutes. Power up both devices, and you may find that the error message has been reset.

Not every error message requires a complicated fix. With most of the error messages on this page, you can be back up and running in just a few minutes. If you are still receiving errors, it may be best to visit Lexmark’s support page for more help.