Lexmark Error Codes

Error MessagesLexmark laser printers are some of the best on the market for use in an office environment, small or large.  These machines are built to provide efficient speed and professional quality for many years.  Though durable, a device with so many moving parts can run into trouble.  Parts get worn down, debris gets stuck, errors occur.  A series of LED lights will usually blink when something is not working properly and then an error code will be displayed on the LCD.

With so many different models and a plethora of potential issues, determining the problem yourself can be difficult.  Before you call in the professionals, though, take a look at this list of error codes.  Codes can vary from model to model, but these will apply to most Lexmark machines.


Error code Error code meaning
Error 20 Sensor on input tray not activated – could be a jam near the sensor.
Error 21 Sensor on output tray not triggered.
Error 23 Paper jam near the duplex sensor.
Error 24 Job not formatted correctly for the paper being used.
Error 25 Sensor on input tray triggered at the wrong time.
Error 26 Tray of duplexer not being recognized.
Error 27 Loaded paper or envelopes are the wrong size.
Error 28 Input rollers not picking up paper, not triggering sensor.
Error 29 Sensor on output tray has stopped.
Error 30 Toner cartridge not installed or cover is open.
Error 31 Cartridge detected and ID read, but it did not pass verification.
Error 32 Incorrect cartridge installed.
Error 37 Memory full, cannot collate the task.
Error 38 Memory used to store pages sent to printer is full.
Error 39 Job too complex for memory.
Error 43 Font card not supported.
Error 44 Defective font card.
Error 47 Font card removed during task, data required to finish printing.
Error 52 Flash memory is full.
Error 53 Defective or unformatted flash memory.
Error 54 Serial error.
Error 58 Duplex unit is not attached.
Error 59 Duplex unit cover is opened.
Error 62 Not enough disk space for requested data to be transferred.
Error 63 Defective or unformatted disk.
Error 70-79 Network card issues – specific codes should be in the manual.
Error 80 Cycle (200k-300k prints) complete, maintenance kit needed.
Error 82 Replace OPC belt (photo developer).
Error 84 Replace the transfer drum.
Error 88 Toner is low.
Error 122 Fuser issue – run fuser service check.
Error 230 Paper jam in duplex unit.
Error 240-249 Paper jam in tray 1-5.
Error 250 Paper jam in multipurpose tray.
Error 901 Flash memory (with system code program) is defective.
Error 917 Transfer roller issue.
Error 920 Fuser temperature is too low to fuse toner.
Error 921 Fuser temperature is below standby temperature when printer is idle.
Error 923 Fuser is too hot.
Error 924 Fuser error.
Error 925 Incorrect fuser lamp installed.
Error 927 Primary fan not working.
Error 929 Toner sensor not working properly or cartridge defective.
Error 930 Incorrect printhead installed.
Error 931 Printhead connection issues.
Error 934 Mirror motor circuit in printhead not working properly.
Error 935 Printhead error (sub-codes indicated by 935.XX).
Error 936 Main drive motor not working properly.
Error 939 Communication with controller engine lost.
Error 940-943 Toner metering cycle not working properly (940-cyan, 941-magenta, 942-yellow, 943-black).
Error 947 Engine board failed.
Error 975-979 Network card failed.
Error 980 Communication failure between printer and external device.
Error 983 Invalid command to connected device.
Error 980-984 Service one of following- system board, duplex, trays, feeder, output bin.

This list covers the most common error codes for Lexmark devices. If you are getting an error code that is not on this list, refer to the Lexmark website, refer to the user manual, or contact Lexmark directly for further information.

Greg Gladman
Greg Gladman has two degrees from the University of Cincinnati and prides himself on managing the operations and customer service at Ink Technologies. With a mind like a vault, he is full of useful and useless information, making him an asset to the company and to his Tuesday night trivia team. When he is not working, he spends his time bowling and playing golf. Greg dedicates much of his free time to raising money and awareness in support of the fight against blood cancers.

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