Lexmark 3300 Series 1203 Error

If you have a Lexmark 3300 series printer, you receive errors as numbered Lexmark error codes, due to the smaller screen. Error code 1203 is common enough that is worth spending a little extra time on, and it is often fairly easy to resolve.

Generally you will see this error because miscommunication has occurred between a cartridge and the machine itself. You may also see this error if there is an electrical failure in a printhead.

Unplug Power Cord

Reset the Printer

In order to fix this error, shut down the machine and unplug the power cable from the back of the device. After about 30 seconds, plug the power cable back into the machine and turn the multifunction device back on. Try printing a test page, and if that is normal, the error has been resolved. If it doesn’t work or the error message returns, you can try a few more things.


Remove the Cartridge

Reset the Cartridges
Next, turn the unit off and remove the power cord again. Open up the top of the machine, and use the carriage belt to gently move the cartridge to the middle of the machine. Take out both cartridges, close the top, put the power module back in and turn the unit back on. If the message returns, you most likely will need to contact Lexmark for support.

If the message does not return, shut down the unit and dislodge the power supply from its hub. Open the top, and move the cartridge carrier to the middle of the unit. Now put in the color cartridge and turn the machine back on. If the message returns, you need to clean your cartridge contacts.

Now do the same thing for the black cartridge. If the message comes back, you will clean these contacts as well. If there is no message, print another test page and the error should be resolved. If the message persists, try replacing the cartridges with new ones.

At this point, if you are still receiving the error message, there is likely a hardware problem with the printer. You should contact Lexmark technical support for more assistance.

Greg Gladman
Greg Gladman has two degrees from the University of Cincinnati and prides himself on managing the operations and customer service at Ink Technologies. With a mind like a vault, he is full of useful and useless information, making him an asset to the company and to his Tuesday night trivia team. When he is not working, he spends his time bowling and playing golf. Greg dedicates much of his free time to raising money and awareness in support of the fight against blood cancers.

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