Kyocera-Mita Printer Error Codes
Kyocera-Mita produces printers and all-in-one devices primarily for office use. These machines are traditionally reliable and durable, but naturally, errors will occur from time to time. There are a number of errors that you can fix yourself, however, many require Kyocera-Mita Technical Support. If you feel the problem is too complex, seek help rather than potentially damage the machine any further.
Here is a list of some of the most common error codes, what each means, and possible solutions:
| Code | Meaning | Solution |
| A2 | Fuser overheating | Adjust the fuser temperature settings. |
| A6 | Fuser/Cartridge not rotating at proper speed | Restart the printer. If the error continues to occur, contact Technical Support. |
| A7 | Power supply fan not rotating at proper speed | Restart the printer. If the error continues to occur, contact Technical Support. |
| A8 | Ozone fax in not rotating at proper speed | Restart the printer. If the error continues to occur, contact Technical Support. |
| A9 | Multipurpose roller has error | Clean your rollers. |
| B7 | Transfer roller did not reset properly after job completion | Restart the printer. If the error continues to occur, contact Technical Support. |
| C1 | Communication error with duplex unit | Restart the printer. If the error continues to occur, contact Technical Support. |
| C3 | Duplex feed motor is not working properly | Restart the printer. If the error continues to occur, contact Technical Support. |
| E0 | Communication error | Make sure all cables are securely plugged in. Restart the printer. If the error continues to occur, contact Technical Support. |
| E2 | Scanner motor is not working properly | Restart the printer. If the error continues to occur, contact Technical Support. |
| E8 | Fuser needs to be replaced | Contact Technical support to assist you with replacing the fuser unit. |
| E9 | Cartridge motor is not working properly | Remove the Kyocera-Mita toner cartridge and restart the machine. Re-install the cartridge. |
| C037 | Microcomputer, engine board or main board not working properly | Contact Technical support. |
| C640 | Hard drive space cannot be accessed | Make sure the hard drive is securely locked into place. Restart the printer. |
| C10 | Exposure lamp not working properly | Use your reference manual to locate the lamp and make sure it is connected. If the error continues to occur, contact Technical Support. |
| C210 | Paper conveyor motor not working properly | Clear any obvious paper jam. |
| C230 or C2500 | Paper feed motor not working properly | Clear any obvious paper jam. |
| C7300 | Cartridge being read as empty, toner level not determined | Remove the cartridge and run a cold start. You may also want to shake the cartridge to redistribute the remaining toner. If the error continues to appear, replace the cartridge. |
| C7800 | Humidity sensor board not working properly | Replace the humidity sensor board or contact Technical Support. |
| C8140 | Malfunction with main paper tray – could be sensor or motor | Remove tray to wipe dirt and dust from sensor and rollers. Reinstall the tray properly and try to print again. |
| C91 | Printer network connection is malfunctioning | Make sure all cables are securely connected. |
| E07 | Media type and tray are not matching | Use a different paper tray, change the media type, or change the paper settings. |
| E70 | Previous task did not complete | Cancel the incomplete task or clear the print queue. |
| E90 | Memory full – cannot complete task | You can clear the memory by restarting the printer or split the task up into multiple jobs. Another option is upgrading your printer memory. |
| OP1-OP5 | A drawer or cover is open | Close all drawers and covers. |
| U00602 | Paper jam | Clear the paper jam. |
| U00603 | Document not feeding correctly | Clean the rollers and use the alignment tabs on the paper tray to center the paper. |
| U00614 | Paper is almost out | Load more paper into the tray. |
| U00615 | Paper is out | Load more paper into the tray. |
Some of these issues are mechanical, which will require Technical Support, though many are operator errors that you should be able to fix yourself. Different Kyocera-Mita models have varying error codes, but most of those listed above are universal and are the most commonly reported.
Posted in Printer Error Messages
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