IBM designs reliable printers that generally require little maintenance, but from time to time, problems may occur, and your IBM printer may display an error message to alert you of an issue. Here is a list of the most common errors and potential solutions to help you resolve the problem:
Error 12: Check Paper Path
Some printers have more than one output tray. This error indicates that the wrong paper path is selected, or the selected path has no paper.
Error 21: Paper Jam
There is a paper jam in the machine. Open any access panels and check for jammed paper, then slowly remove it. If there is not paper jam, check for small bits of paper or debris stuck near the sensors, as this may also trigger the error message. For more detailed instructions for clearing a paper jam, visit this IBM page.
Error 22: Out of Paper
Check the paper tray. If there is paper already loaded, try unloading the paper and reinserting it to make sure it is being recognized. If you have multiple trays, the printer may be set to an alternate tray that is currently empty.
Error 24: Incorrect Manual Feed
If a user has attempted to use the manual paper feed slot while the printer is using the automatic feeder, this error will come up. Be sure to only use the manual feed option when the printer is specifically set for it. Continue reading “IBM Printer Error Codes” »