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 Satisfaction Guarantee
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 FAQ

Be careful of outdated or poor quality solid ink or toner when shopping online. Know what you're buying and check the seller's guarantee and warranty policies.  Many retailers or auction sellers do not provide a quality guarantee, technical support after your purchase, or satisfaction guarantee - we do!


Xerox/Tektronix Printers technical support forum and mutual help system for computer professionals.
Have questions on your printer? Post a message at the Xerox-Tektronix printer forum.

 
 
 
All orders received by 2:30 PM, Eastern Standard time, will be shipped on the same day.
Ink Technologies ships our products throughout the world.  If your order is in the continental U.S. and over $75, ground shipping is free.  Otherwise, shipping charges will be calculated online when you place your shopping cart order.
International customers:  Calculated shipping charges DO NOT INCLUDE customs and duties fees and taxes.  The customer is responsible for all additional fees required to accept the shipment in your country.  If your order is shipped and you do not accept customs and duties fees, you will be responsible for any additional fees and charges required to return the product to the Ink Technologies warehouse.  Please make sure that you understand potential customs and duties fees before you place your order.
If you wish to use your own shipping carrier, please contact our sales team to set up special shipping arrangements.
Ink Technologies uses the following shipping options:


USA only

UPS Ground - least expensive shipping option and now provided FREE for all orders $75 or more to the 48 contiguous states (excludes Alaska and Hawaii). Delivery times range from 1-4 business days after your order leaves our office. UPS Ground shipping is available for customers in Alaska and Hawaii, but note that delivery times are 6-8 business days after your order leaves our office.



USA only
UPS Next Day - delivered to most locations by 10:30 or noon on next business day after we ship your order.


USA only
UPS Next Day Air Saver - delivered by end of next business day (not available for Saturday deliveries).


USA only
UPS Second Day - delivered by end of second business day.


USA only
UPS Three Day Select - delivered by end of third business day.


Canada only
UPS Standard - Ground service for Canadian customers; 3-7 business day delivery time. UPS will collect an additional brokerage fee for this service before delivery.


International and Canada
UPS Worldwide Express - 2-3 business day delivery (no UPS brokerage fee).


International and Canada
UPS Worldwide Expedited - 3-4 business day delivery (no UPS brokerage fee).

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