The HP Office Jet Pro L7681 has all the functions and features most are looking for in an inkjet printer. The problem, though, is that it doesn't offer one other key component that a lot of buyers are looking for—reliability. For those who are interested, it does offer compatibility to Windows and Mac operating systems, as well as easy connection via USB or parallel port. Some other aspects of the L7681 that will be attractive to users are its medium size of 11.9x19.5x19.8 inches and its mid-sized weight of 28.5 pounds. It also has an affordable upfront cost, as well as a low cost of HP L7681 ink cartridges.
A black, a cyan, a yellow and a magenta OfficeJet Pro L7681 ink cartridge are all needed to operate this machine. While some may find it a hassle maintaining 4 tanks of HP L7681 ink, having a 4-printer ink system will actually save buyers money. When one tank of HP L7681 ink runs out, that is the only printer ink that will need to be changed, which is quite convenient.
Reviews of the HP OfficeJet Pro L7681 are hard to decipher. While a few users and CNET experts say that the inkjet unit is great for their small office, for the most part, complaints are more common. Not only are paper jams common due to paper alignment errors, but the automatic document feeder has an array of problems too. Driver errors seem to be common, as do errors with printheads. Multiple users complain that the Pro L7681 is hands down the worst printer they've ever had. On a good note, the OfficeJet Pro L7681 ink is affordable from third party vendors. One thing most can agree on, though, is that this unit only works for about a year, meaning purchasing it won't exactly be a long term commitment, but most want a printer for the long haul—not for 365 days.
Based on our 100% Satisfaction Guarantee, Ink Technologies will accept returns of compatible or remanufactured ink and toner cartridges for full credit if the returned product has a valid return authorization number and is received in our warehouse within 6 months of the original shipping date. If there is a confirmed print quality issue, only 1 set of opened products will be accepted for credit returns, and only if less than 30% of the ink or toner has been used.
Ink Technologies will replace defective compatible or remanufactured products free of charge if the products are returned within 1 year of the original ship date, and provide a return shipping tag for return of the product.