The HP Deskjet 9600 includes support for wider formats than most inkjet models in its class, and therefore fills a niche as an affordable model with great media support. It can support up to 6 colors of HP 9600 printer ink for better photo results, and it is rated at speeds of up to 20 pages per minute in black and 15 pages per minute in color.
Since the 9600 can support wider media formats, buyers might be expecting a bit more bulk, but it is still generally compact, just quite wide, measuring 7x23x15 inches. Its weigh of 24 pounds is light enough for most individuals to easily move and set up the unit themselves. The machine can handle a maximum monthly duty cycle of up to 5,000 pages per month, but buyers might find its Deskjet 9600 ink too expensive for that kind of volume.
The purchase price of the 9600 might be more expensive than most home users will want to pay, though its wide format support could be worth it for those who need it most. Professional reviewers liked the inclusion of numerous software packages, but felt that they are targeted more toward home users, rather than the business users who are more likely to choose a wide-format machine.
For standard printing, the unit uses two HP 9600 ink cartridges: a single black and a single tricolor supply. For photos, users have the option of using a photo color Deskjet 9600 ink cartridge that converts it from 4-ink to 6-ink printing for better color accuracy. The problem with this is that HP 9600 printer ink is already somewhat expensive, and this adds extra costs.
The upfront price of the Deskjet 9600 is high enough that it won't have broad appeal for the majority of home or small office buyers. As an inkjet that can support media up to 13x19 inches in size, however, some will find it a good compromise over spending a lot more for a laser machine.
Based on our 100% Satisfaction Guarantee, Ink Technologies will accept returns of compatible or remanufactured ink and toner cartridges for full credit if the returned product has a valid return authorization number and is received in our warehouse within 6 months of the original shipping date. If there is a confirmed print quality issue, only 1 set of opened products will be accepted for credit returns, and only if less than 30% of the ink or toner has been used.
Ink Technologies will replace defective compatible or remanufactured products free of charge if the products are returned within 1 year of the original ship date, and provide a return shipping tag for return of the product.