Difference between Compatible, Remanufactured, and OEM Products
OEM (brand name) cartridges are provided by the manufacturer of the printer, such as HP, Dell or Brother. Pricing for brand name cartridges is frequently much higher than for non-brand cartridges, typically ranging from 2–5 times higher.
Compatible cartridges are made from brand new components, provided by a non-OEM manufacturer.
Remanufactured cartridges are refurbished OEM cartridges that have been inspected, repaired, cleaned and refilled. These cartridges may also have new replacement components added in order to ensure the quality of the product, and they are provided by a non-OEM manufacturer.
Compatible and remanufactured cartridges both have color and page yield comparable to the brand name product at typically much lower cost, and are backed by our 6-month quality guarantee and 1 year defect warranty.
Please see our blog article for more info (opens in new window).
Warranty for OEM (Brand Name) Products
Ink Technologies will accept returns of non-defective OEM or Brand Name products for credit if the returned product has a valid return authorization number and is received within 30 days of the original shipping date. All non-defective products that are returned for credit must be returned with complete original shipping and product packaging material and contents, and the product and packaging must be in original, "as shipped" condition, no exceptions. All returns for credit of OEM products will be charged a 15% restock fee.
For defective OEM (brand name) products, the product manufacturer (e.g., HP, Canon, Dell, etc.) must be contacted directly for warranty replacements; the OEM vendor will only replace defective cartridges if sent directly from the end user. Manufacturer warranty can range from 30 days to 1 year or more depending on the manufacturer and the product. Contact and warranty policy information for each manufacturer can be found at our OEM warranty information page.