Difference between Compatible, Remanufactured, and OEM Products
OEM (brand name) cartridges are provided by the manufacturer of the printer, such as HP, Dell or Brother. Pricing for brand name cartridges is frequently much higher than for non-brand cartridges, typically ranging from 2–5 times higher.
Compatible cartridges are made from brand new components, provided by a non-OEM manufacturer.
Remanufactured cartridges are refurbished OEM cartridges that have been inspected, repaired, cleaned and refilled. These cartridges may also have new replacement components added in order to ensure the quality of the product, and they are provided by a non-OEM manufacturer.
Compatible and remanufactured cartridges both have color and page yield comparable to the brand name product at typically much lower cost, and are backed by our 6-month quality guarantee and 1 year defect warranty.
Please see our blog article for more info (opens in new window).
Warranty for Compatible/Remanufactured Products
Based on our 100% Satisfaction Guarantee, Ink Technologies will accept returns of compatible or remanufactured ink and toner cartridges for full credit if the returned product has a valid return authorization number and is received in our warehouse within 6 months of the original shipping date. If there is a confirmed print quality issue, only 1 set of opened products will be accepted for credit returns, and only if less than 30% of the ink or toner has been used.
Ink Technologies will replace defective compatible or remanufactured products free of charge if the products are returned within 1 year of the original ship date, and provide a return shipping tag for return of the product.