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The Brother 1820C is a fax machine, printer, scanner, and copier designed for the home or small office user. Its compact design and excellent feature set are impressive, and print speeds are quite good, at 12 pages per minute for color and 14 pages per minute. Brother Intellifax 1820C ink costs are kept low, as the cartridges have large capacities. It is worth noting that the machine is sometimes referred to simply as the 1820. Brother ink cartridge based printers cannot compare in print quality to the solid ink printers by Xerox, like the Phaser 8500 ink printer.
Given that it only measures 8.3 inches by 14.4 inches by 17.1 inches (HWD) and weighs only 15.4 pounds, it can be hard to believe the machine has so many useful features. Despite its label as a fax machine, it is a very capable printer, with a maximum printing resolution of 1200 dpi. Costs are kept low with the large capacity of each color Brother 1820C inkjet cartridge. This gives the Brother 1820C inkjet cartridges a better cost per page than many competing models, lowering the cost of ownership for the user.
The focus is on faxing capabilities. The unit's 8MB of memory can store up to 480 pages, which is useful for saving incoming faxes even when out of the office, or when the machine is out of paper. Unfortunately, even though there is a focus on faxing, the faxing transmission speed is fairly slow compared to the competition, at only 14.4 kbps. This could be a problem for busy users.
User reviews are not particularly favorable. The main criticism of the Brother Intellifax 1820C inkjet is its build quality. Many users also complain of its poor Brother ink usage, and problems with software and paper jams. The unit compares well with competing models, but for the price, many offer better print quality and faster faxing speeds.
Overall, the Brother 1820C may be a good fit for small office users who want a compact machine with affordable Brother ink and many features, but mediocre print quality and slow faxing speeds are major stumbling blocks.