Setting up a new fax machine is usually not difficult. When it comes time to test its operation, however, most users need to find another user and another fax machine, taking up their time as well as yours. Fortunately, the HP Fax Test Service provides an easier solution. By sending a fax to their toll-free number, you can receive a return fax in just a few minutes to confirm that your machine is able to both send and receive. Here are the steps to follow.
- Make sure your fax machine is plugged in, turned on and filled with paper.
- Prepare a simple text sheet that you can send. Any simple office memo will suffice, or just print out a single-page document with some sample text on it. You could even include a favorite quote just for fun!
- Insert the page for faxing and send it to 1-888-HPFAXME (1-888-473-2963).
- Wait 5 to 7 minutes (or sometimes as long as 30 minutes) for a return fax. If you receive the return fax, you have now verified that your fax machine is working properly.
Of course, there is a problem with the HP Fax Test Service, in that a positive result verifies that your machine is working, but a negative result provides little information about what went wrong. In this case, you will probably need to enlist some help and try to send your fax to a person waiting by the machine. If you receive an error, see our page on HP Fax Errors for help.
For the majority of users, the fax will likely be returned, and you can rest-assured that your device is working properly without taking up someone else’s time. This wonderful free service from HP provides a lot of value.