Ricoh printers are typically found in office environments because of their versatility and ability to handle heavy workloads at a fast rate. However, with such complex machines, errors are bound to happen. Ricoh has made the error code system as organized as possible, though it is strongly recommended to contact Ricoh Technical Support for proper diagnosis, and take the machine to a service center for the proper repair.
The most critical issue with Ricoh printers is a temperature problem (codes: SC 543 and SC 455). These errors should be given immediate attention, as bypassing this problem could result in a fire or some sort of irreparable damage.
The first batch consists of scanner-related issues. You can turn off the machine, unplug it from the wall and let it sit for a few minutes. The error may fix itself when you restart your device. If not, most scanner issues are hardware-related, which will require professional repair.
|SC 101||Exposure lamp error|
|SC 107||Lamp regulator malfunction|
|SC 120-123||Scanner home position error|
|SC 124||Encoder signal error|
|SC 125-126||Motor speed error|
|SC 128||Motor start error|
|SC 129||Motor control error|
|SC 130||Starting issue|
|SC 142||White level detection|
|SC 150||ROM mismatch|
|SC 181-184||Error within the CIS|
|SC 191||Bar code scanning error|
|SC 193||Image transfer error|
|SC 198||Memory card error|
The next group is related to the laser technology. Resetting the machine may fix the problem, but these are not issues you will want to try repairing yourself.
|SC 201||Motor problem|
|SC 220||Laser Sync Detect|
|SC 240||Power supply error|
|SC 260||Sensor error|
|SC 285||Line position error|
The list below is in reference to problems with image development. Once again, a cold start to reset the machine’s memory could do the trick. Otherwise, contact Technical Support or take the unit to a local repair shop.
|SC 322||Laser synchronization issue|
|SC 325||Magnification correction|
|SC 328||LD unit home position error|
|SC 364||Hard drive malfunction|
|SC 365||Image storage address incorrect|
|SC 371-373||Sensor Detection for Yellow, Cyan, Magenta|
|SC 401||Abnormal transfer output|
|SC 402||Leak in transfer roller|
|SC 403||Transfer belt sensor error|
|SC 405||Transfer belt position incorrect|
|SC 440||Main motor lock|
|SC 460-461||Thermistor temperature issue|
Paper feeding and fusing issues are the cause of this next group of error codes. Many paper feed errors can be fixed by cleaning the rollers or clearing any paper jam. The fuser issues can sometimes be rectified by adjusting the fuser temperature settings (if applicable to your model).
|SC 500||Motor error|
|SC 501-504||Tray/drawer lift motor failure|
|SC 506-507||Feed motor lock|
|SC 515-516||Guide motor error|
|SC 520-521||Duplexer jogger drive motor error|
|SC 530||Bypass feed motor lock|
|SC 531||Duplexer/Fuser reversing motor malfunction|
|SC 542||Fuser temperature warm-up|
|SC 546||Fuser ‘ready’ temperature error|
|SC 547||Fuser temperature not increasing|
|SC 548||Fuser installation problem|
|SC 551-557||Error with pressure roller|
|SC590||Fusing fan motor malfunction|
|SC 591||Ricoh toner supply motor error|
|SC 599||Output tray motor error|
This is a list of communication errors. Contact Technical Support for these issues as you may need to replace one of these main components.
|SC 600||Main control board and operation panel|
|SC 636||BICU and paper feed control|
|SC 696||Engine board and finisher|
These are common error codes caused by peripherals. Check to ensure the peripherals are properly installed. A printer reset may solve the problem, but if not, you should seek the advice of a professional.
|SC 700||RADF pickup error|
|SC 702-704||RADF motor lock|
|SC 721||Sorter motor malfunction|
|SC 722||Finisher jogger motor|
|SC 727||Stapler rotation issue|
|SC 760||ADF Gate abnormal|
|SC 770||Display editor not correct|
These are some of the most common controller errors. Make sure all connections are secure and restart the machine. If the error persists, contact Technical Support.
|SC 800||Start-up with no video output|
|SC 804||Start-up with no video input|
|SC 818||Software malfunction|
|SC 819-820||Firmware problem|
|SC 855||Wireless LAN card issue|
|SC 857||USB interface error|
|SC 868||SD card data incorrect|
|SC 870||Abnormal address book data on hard drive|
This list of Ricoh error codes should be helpful in self-diagnosing the problem, though keep in mind, only the most common codes are listed. Your manual may provide a more comprehensive list for your specific model. If these simple troubleshooting tips provided don’t resolve the issue, it is best to contact Technical Support for further help.