Does use of Artisan Ink void my printer's warranty?
Using our compatible ink and toner
products does not void your printer warranty! Your existing printer warranty
is still in effect when you use our compatible solid ink or color toner cartridge
products. Consumers are often told by the printer manufacturer's technicians
or salespeople that using non-brand supplies will "void" their warranty. This
is not true and may be a violation of Federal Trade laws if enforced by the printer
manufacturer.
Click here for details on the Magnusson-Moss Warranty Improvement Act and
exercise your right to choose compatible supplies! However, the manufacturer
may not honor your warranty if it can be proven that the compatible products are
actually directly responsible for your printer malfunction. Therefore,
we offer our own warranty for our solid ink so that you can
confidently use our products in your printer, knowing that we stand 100% behind
these products in the event of any ink-related problems.
How do Artisan inks compare to Xerox®ColorStix®? Color output? Our cyan, magenta, yellow, and black Artisan Inks produce
colors essentially identical to the colors obtained from Xerox®-brand ColorStix®. Please
note that as the liquid ink cools and solidifies during the manufacturing process,
settling sometimes occurs in the blocks of ink - these in no way affect the
performance of our ink. Our ink sticks are also shaped differently than ColorStix®
due to design patents held by Xerox Corp. Page-yield? Page-yields are comparable to Xerox® ColorStix®. You
can expect page yields of approx. 1100-1400 pages per ink stick (depending
on printer model) for pages which are mostly text with small color graphics. Of
course, your yield will vary depending upon print subject (full-page photographs
use much more ink than simple text reports, for example).
Printing labels
Make sure that only good-quality (e.g., Avery) LASER labels are used in Phaser
solid-ink and laser printers. Use of INKJET labels can jam and cause serious
damage to your printer!
What payment options do you offer?
We accept American Express, Discover, MasterCard, and Visa. Purchase orders from
schools, government agencies, or established companies may be accepted. Please contact us for details.
How quickly can I receive my order?
We offer a complete range of UPS shipping options. Fastest service is by
UPS Next Day Service, with deliveries to most areas by 10:30am or noon the
following business day. Less expensive options are UPS Second Day, UPS 3 Day
Select, and UPS Ground (3-5 day delivery time.)
Shippingcut-off time is 2:30pm Eastern Time, Monday-Friday.
Overseas orders are shipped via UPS Worldwide Express or Expedited Service.
How much does shipping cost?
Costs vary, depending on your order's weight, from about $5 for orders of one to
several boxes of ink, and shipped via UPS Ground, to $25-$50 for UPS Next Day orders.
All USA orders totaling $75 or more are eligible for free UPS Ground shipping
(excludes Alaska and Hawaii). Faster UPS delivery options (Next Day, 2 Day, 3 Day)
are available. Shipping costs for overseas orders vary from approx. US $50 or more
for UPS Worldwide Express or Expedited delivery.
MSDS (Material Safety Data Sheets)
Please see our Tech Support
page for downloadable MSDS. If you require the MSDS for a product not listed, please
contact
us.
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